Hein retires from Bank of America
After more than 12 years with Bank of America, Terri Hein, long time resident of Dalhart, has announced her upcoming retirement. Hein currently serves as Banking Center Manager of the Bank of America branch in Dalhart and, through her leadership, has helped the bank and its dedicated staff to receive numerous awards over the past several years. The Dalhart branch continues to be one of the “Top ranked branches in the region for highest quality of customer service,” a competitive distinction that Hein and her staff are proud to hold.
Hein has been committed to her role as manager and has been tireless in providing training to staff, including traveling to New Jersey a few years ago to train Fleet Bank employees as the organization transitioned to Bank of America after a merger. In addition, she has been honored in Acapulco, Mexico and Las Vegas, Nevada by Bank of America with an Award of Excellence, an honor reserved for the highest performing banking centers in the nation. She has thoroughly enjoyed working with her highly qualified staff at the branch and wishes each of them well with all their endeavors.
As successful as she has been in the banking business, Hein’s heart lies in her volunteer work. She currently serves alongside her husband as a Stephen Ministry Leader/Trainer for St. Anthony’s Catholic Church, dedicated to service and ministry to others in need. She is a board member for the Dalhart Senior Center and has spent numerous hours in service to the members of the center. Since 2003, she has served as a member of Meals on Wheels and served as President in 2005, a role she continues to hold five years later.
Hein is a member of the Dalhart Red Coats Chamber of Commerce Committee and has been key in helping to create the welcoming and aspiring atmosphere achieved by the committee. For several years she has served as a member of the La Rita Performing Arts Theater board, supporting the committee in the quality entertainment they bring to the community. Terri has been involved in Girl Scouts since she was a young girl. She is currently a board member for Girl Scouts of Texas/Oklahoma Plains, Inc. and also served as President for the Yucca Girl Scout Council from 2001-2003. The Girl Scout organization honored Hein in 2004 with the Women of Distinction Award for outstanding service performance and positively impacting communities within the region. She was also presented with the Thanks Badge in 1985, the highest award given to a volunteer in Girl Scouts.
If her heart lies in her volunteer work, her passion lies in enjoying her family. Hein moved to Dalhart in 1965 from Phoenix, Arizona, after marrying her husband, Ron. They will celebrate their 45th wedding anniversary in 2010. They are members of St. Anthony’s Catholic Church, where Ron also serves as a Deacon. The Hein’s have four children, including David Hein and his wife, Stefanie, of Ripon, California; Christine Scroggs and her husband, Mark, of Lone Star, Texas; John Hein and his wife, Michelle, of Amarillo; and Stephanie Gaines and her husband, Joe, of Dalhart. According to Hein, “Our six precious grandchildren are wrapped around our hearts and are the love of our lives.” Their grandchildren include Justin of Colorado Springs, Mackenzie and Sarah of Ripon, and Madison, Joseph, and Emily of Dalhart. Hein looks forward to continuing her travels with her family, planning numerous and memorable vacations, and being a close and cherished part of the lives of her husband, children, and grandchildren.
Hein will certainly be missed at Bank of America. One bank customer commented, “Who is going to take care of me now?” to which Hein replied, “We all take good care of you and it will be ok.” An employee noted, “I have really appreciated Terri.” Another customer stated, “She has done a fantastic job.” Her colleagues describe Hein as an organized thinker and good at delegating tasks, helpful to work with at the bank as well as on the La Rita Performing Arts Theatre board. Hein noted, “I am proud to make Dalhart home.” Dalhart is very honored to have such an inspiring person amongst its residents.